Berkshire Hathaway Automotive
ReconVelocity Success Story
Darren Dortch, GM & Partner at Toyota of Dallas, acknowledges that while they had a relatively efficient recon process in place previously, his team had to rely on people and a manual texting system. He recently implemented ReconVelocity and quickly shaved 1.5 days off their existing process. Dortch attributes this improved recon workflow to the fact that ReconVelocity brings transparency and accountability to each step in the reconditioning process.
According to Dortch, automation is key to continued process improvement, as well as being able to fully customize ReconVelocity to the dealership’s unique logistical needs. Setting up individual recon step and sub-step thresholds has given him total visibility into how vehicles move through the process, so that he and his team can identify bottlenecks and make immediate process improvements. Real-time app notifications have also streamlined and improved communications, leading to a much more efficient workflow.
Because ReconVelocity integrates with both inventory tools and dealer management systems, Dortch and his team have confidence in the data, so they can make data-driven decisions rather than decisions dependent upon information flowing through text messages and Excel files. As the most technically advanced and flexible used car reconditioning software platform in the automotive industry, Dortch believes that ReconVelocity will propel them toward his goal of increasing used car sales from the 4,200 they sold last year to 5,000 used car sales in 2020.